Privacy Policy

Privacy Notice

Version 2.0 Updated 24.03.2025

General
1. The website lonkerokasino.com is owned and operated by Blixx Gaming Company (‘Company’, ‘we’, ‘us’, ‘our’) ID number C102564, located at 40 Villa Fairholme, Sir Augustus Bartolo Street, Ta Xbiex, XBX1095 Malta.
2. This Privacy Notice explains what personal data we collect from you as a player (‘You, ‘You’, ‘Player’), why we collect such personal data, how we use it, and your rights over your personal data.
How do we use your personal data?
1. When you create an account we will collect your first and last name, date of birth, e-mail address and telephone number. We collect this in order to take steps to enter a contract with you and to allow you to use your services. Our lawful basis for this processing is Contract - to create a contract with you for our services.
2. To place bets and make money transfers. We will use the personal data collected to create your account and your payment details. Our lawful basis for this processing is Contract - to fulfil our contract with you for our services.
3. To provide Players with services related to gambling and other activities they seek on our Website we may use the personal data collected when you created an account and details of your transaction history. Our lawful basis for this processing is Contract - to fulfil our contract with you for our services.
4. To provide customer support, including help with account creation and management, email queries and queries raised in our online chat, we may collect your name, email address, telephone number and any other personal data you may choose to provide to us in your query. Our lawful basis for this processing is Legitimate Interests as it is in our legitimate interests to ensure we can properly respond to your query.
5. To ensure and carry out the necessary verifications of your identity and / or age to meet your legal obligations we may collect information about your identity contained within passport scans, payment receipts, bank account statements and similar identity verification documents. Our lawful basis for this processing is Legal Obligation.
6. To inform Players about our offers:
  1. Where you have previously expressed an interest in our services (and not opted-out of marketing) we may use your name, email address and telephone number to send you updates because it is in our legitimate interests to promote our other products and services we think you might be interested in. Our lawful basis for this processing is Legitimate Interests.
  2. Where you are a new customer and have opted in via our website to receive updates on our services we may use your name, email address and telephone number to provide you these updates in line with the preferences you have provided and will only use your personal data in this way with your consent. Our lawful basis for this processing is Consent.
7. To send offers from our selected partners, associates or other affiliates, such as casino game providers, we will process your name and email address only if you have consented to receiving such marketing material. Our lawful basis for this processing is Consent.
8. To comply with our legal obligations, including anti-money laundering (AML) and counter-terrorist financing (CFT) regulations, such as to monitor and investigate money transfers related to irregularities, including fraud prevention, abuse of rules, money laundering and other illegal or irregular gambling activities, we may process any personal data you provide to us to the extent the processing is necessary for these purposes. Our lawful basis for this processing is Legal Obligation.
9. To analyse trends in customer activities through market research evaluations, including to carry out research and statistical analysis on the basis of the data collected, we may use your name, email address and any other information you choose to provide in response to our surveys. It is not compulsory to answer the surveys. Our lawful basis for this processing is Legitimate Interests as it is in our legitimate interests to learn how we can improve our services.
10. When you use our website and consent to our use of cookies we will collect information about how you use our website including traffic data, GeoIP location data, browser/device data, web logs and activity logs. We may use your personal data contained within this information to improve our website and to better understand how people use it. More details on the information we collect and how we do this is set out in our Cookies Notice. Our lawful basis for this processing is Consent.
11. When you apply for a job with us we may collect your name, contact details, recruitment information (e.g. right to work documentation and references), test results, qualifications, accreditations and any additional personal data we may receive from our recruitment partners. We will use your personal data to assess your suitability for our available roles. We do this to perform our contract obligations or to take steps at your request, before entering into a contract. Where we process your right to work documentation, we will do so to comply with our legal obligations. As such, our lawful bases for this processing are Contract and Legal Obligations.
Marketing communication
1. If a Player chooses to stop receiving such marketing and promotional materials, they may do so via their account settings, or by contacting our customer support team by email at [email protected].
Obtaining your personal data
1. We do not collect personal data about a Player without their knowledge. However, we may automatically collect certain personal data about the Player if they provide such information when using our services or communicating with us, as set out above.
2. We may also, to the extent permitted by law, receive personal data from online service providers and other service providers, such as fraud prevention service providers. In addition, we retain the right to use third party services to provide technical support required for processing Players' transactions and acquiring game content. Any personal data we receive and use in this way is strictly protected in accordance with this Privacy Notice. Information provided by the Player will only be disclosed to third parties outside the Company in accordance with our Privacy Notice, and we will take all necessary precautions to ensure that our agreements with third party service providers always protect the Player's personal data.
Sharing your personal data
1. We may share your personal data within our group companies and with our partners, subject to appropriate agreements being put in place.
2. We do not sell or rent your personal data to third parties.
3. We may disclose a Player’s personal data to a regulatory body or government authority if this is required by law, or if we believe that this is necessary to protect the interests of the Company, its customers or any third party as required by law, for example to licensing and regulatory authorities to fulfil our legal and regulatory obligations and responsibilities.
4. Personal data may also be disclosed to third parties in the following cases:
  1. To payment processors in accordance with their privacy policies in order to facilitate transactions.
  2. When the Company believes that disclosure is necessary to protect the safety of the Company or the Player or the safety of others in connection with an investigation of fraud or to respond to a government request.
  3. To our marketing service providers if need this data to perform their tasks, as set out above.
  4. To any third party with the Player’s prior consent.
5. We use third party data processors to process certain personal data. Such service providers support the operation of our website, in particular in relation to the maintenance and operation of our website, marketing, analytics, website development and sending newsletters by email. We will ensure that the transfer of data to these operators takes place within the framework of the relevant data protection legislation and that the processors are also subject to the same requirements as us in accordance with a written agreement.
6. Our website may also offer social media features (e.g. ‘share’ or ‘like’ buttons). These features are provided by third-party social media platforms such as Facebook. When data is collected in this way, it is processed in accordance with the privacy notice of the social media platform concerned.
7. We may disclose personal data if there are changes in the structure of the Company, for example mergers, acquisitions by another Company or partial acquisitions. IWe process your personal data for this purpose because we have a legitimate interest to ensure our business can be continued by the buyer. If you object to our use of your personal data in this way, the buyer of our business may not be able to provide services to you. Our lawful basis for this processing is Legitimate Interests.
8. Please note that our content may contain links to third party websites. We are not responsible for such external content, which may lead to the application of separate privacy notices and the disclosure of the personal data.
International Transfers
1. In order to provide the Player with an efficient service, we and/or our service providers may transfer Player Data from one country to another within the European Economic Area (EEA). Some third parties may be located outside Estonia or EEA. Whenever we transfer your personal data outside of Estonia and the EEA, we ensure it receives additional protection as required by law. To keep this notice as short and easy to understand as possible, we haven’t set out the specific circumstances when each of these protection measures are used. You can contact us using the details below for more information about this.
Data retention
1. As stated in the Terms and Conditions, both the Player and the Company may decide to close the Player's account at any time. In the event of account closure, we will store the Player's personal data for as long as legally required. This personal data will only be used if we have a lawful basis to do so, such as for our own accounting purposes or if we are required by the appropriate authorities to investigate financial or tax records, frauds, money laundering or other illegal activities.
2. Players should be aware that due to Estonia and European Union gambling and anti-money laundering regulations, we are required to retain the personal data provided by the Player in connection with registration and any account activity for at least five years from the date of the Player's last transfer of funds or the closure of the account. Pursuant to the above, we cannot implement requests for data destruction until this time requirement has been met, and may have a lawful basis to retain your personal data for longer in some circumstances.
Your rights under data protection law
1. You have various other rights under applicable data protection laws, including the right to:
  1. access your personal data;
  2. correct incomplete or inaccurate data we hold about you;
  3. ask us to erase the personal data we hold about you;
  4. ask us to restrict our handling of your personal data;
  5. ask us to transfer your personal data to a third party;
  6. object to how we are using your personal data; and
  7. withdraw your consent to us handling your personal data.
2. You also have the right to lodge a complaint with us or the Estonian Data Protection Inspectorate, the supervisory authority for data protection issues in Estonia. If you are based elsewhere in the EU you can find your relevant supervisory authority here.
3. Please keep in mind that data protection law is complicated, and these rights will not always be available to you all of the time.
Contact us
1. The Player may contact us at any time regarding this Privacy Notice by email at [email protected].

Privacy Notice

General

How do we use your personal data?

Marketing communication

Obtaining your personal data

Sharing your personal data

International Transfers

Data retention

Your rights under data protection law

Contact us